*FREE SHIPPING FOR ORDERS OVER $45 does not apply for rural or regional addresses. Please see below.
Standard Shipping rates:
- For single jar orders, shipping is a flat rate of $5.99.
- For orders between $10.00 and $34.99, shipping is a flat rate of $4.99.
- Free shipping for orders over $45!
- **Shipping thresholds include discounts and promotions.
Rural/ Regional, PO Box addresses, Parcel Collect and Parcel Locker Shipping rates:
- For single jar orders, shipping is a flat rate of $12.99.
- For orders between $10.00 and $49.99, shipping is a flat rate of $9.99.
- Free shipping for orders over $60!****
- ***Shipping thresholds include discounts and promotions.
****Please note that we absorb most of the shipping cost, particularly to rural/ regional areas which cost on average about $25.00. We do this because we want to make our products as accessible as possible so we do ask that you select the correct shipping regions at check out. We may contact you to verify shipping details if an incorrect shipping region has been selected. We appreciate your understanding and support.
Please allow 3-6 business days processing and handling time for your order once it is placed.
**Please note: orders placed on Thursday and Friday will be processed the following Monday to avoid parcels being held at depots over the weekend.
We can’t guarantee delivery times but we’ll always try to get your order to you as quickly as possible.
As a guide, please refer to the following for estimated delivery times:
NSW, VIC & ACT: within 5 business days
QLD, SA, WA, NA & TAS: within 10 business days
We ship nationwide, in and around all Australian major cities including Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast, Newcastle, Canberra and Hobart.
We currently do not ship internationally but we will soon. Stay tuned!
**Please note: we do not deliver to PO Boxes so please provide a home or work address.
We use Sendle for all of our shipping needs. Sendle is a registered B Corp and Australia’s first carbon neutral delivery service partnering with South Pole Group. For more information about our courier, tap here.
We currently do not offer express postage. If your order is urgent, please contact our team at firstname.lastname@example.org and we will try our best to assist you with your order.
If you are interesting in using or stocking our products, please contact our team at email@example.com so that we can send you more details including wholesale pricing, ordering, shipping and delivery information.
Didn’t find an answer to your shipping or delivery query? We’d love to help so please contact our team at firstname.lastname@example.org.